Contact Us
Have a question, feedback, or need help with your order? We are here to help. Reach out to us using any of the methods below and we will get back to you as soon as possible.
Payment & Billing
All purchases on preproo.com are processed by Lemon Squeezy Market Limited, our Merchant of Record. Lemon Squeezy handles payment processing, invoicing, sales tax/GST, and billing-related queries. For payment-specific issues (failed transactions, invoice requests, tax receipts), please contact us at contact@solvaaa.com and we will coordinate with Lemon Squeezy on your behalf.
Common Enquiries
Order issues or refund requests
Please include your order number when contacting us. See our Refund Policy for details.
Download or access problems
Let us know the title of the material and the error you encountered. We will sort it out promptly.
Privacy or data requests
For requests related to your personal data (access, deletion, correction), please see our Privacy Policy.